Clear policies, no surprises.
Every bottle is packaged thoughtfully in recyclable materials. Review our straightforward delivery timelines, shipping thresholds, and 30-day guarantee below.
Delivery & Dispatch
Reliable shipping nationwide
Free standard shipping over $50
Complimentary delivery applied automatically to all domestic orders meeting the threshold.
Standard delivery in 3–5 business days
Carefully packed and dispatched from San Francisco via carbon-neutral postal partners.
Expedited 2-day delivery available
Flat-rate priority courier handling for urgent routine replenishment.
Real-time dispatch tracking
A tracking confirmation link arrives in your inbox the moment your parcel leaves our studio.
Need it faster? Priority express options are calculated at checkout based on destination.
Returns & Exchanges
30-day satisfaction guarantee
30-day satisfaction window
Try your routine with confidence. Return unopened or gently tested products within 30 days.
Simple prepaid return labels
Email our care team to receive a printable return label with instructions in minutes.
Prompt refunds to original payment
Funds reflect on your account statement within 3 to 5 banking days upon package receipt.
Complimentary formula exchanges
If a texture or scent is not quite right, our team will help swap it for a balanced alternative.
Original condition: Returned items must include original packaging and bottles.